AI for the trade, working while you're on the job.
Electricians, plumbers, HVAC companies, and the contractors who run two vans or twenty. The phone rings while you're in a crawlspace, the estimate is due tonight, and the customer who said they'd think about it never hears back. Here's what's worth handing to AI in a trade business, and where each piece stops.
What I'd put to work
in a trade business
Every item says where it stops. That's the part most AI pitches leave out.
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01
Missed calls answered by text
Every call you can't pick up gets a text within a minute asking what's going on, with a link to book. You get the details summarized before you're back in the truck.
Where it stops: It collects the problem and the address. It doesn't diagnose anything or promise an arrival time you haven't set. -
02
After-hours answering and booking
A voice assistant picks up nights and weekends, separates real emergencies from things that can wait until morning, and books routine visits into open slots.
Where it stops: Emergencies get routed to whoever's on call, immediately. It never decides an emergency can wait. -
03
Estimate follow-up
Every estimate that hasn't been accepted gets a friendly check-in a few days later, then one more, on a schedule you pick.
Where it stops: It follows up on the price you quoted. It never discounts on its own. -
04
Maintenance and seasonal reminders
Tune-ups, filter changes, water heater flushes, and annual inspections get offered to past customers when they're actually due.
Where it stops: It only knows what's due if the service history lives in your system instead of on paper. -
05
Review requests after the job
The customer gets a thank-you and a review link the day the job closes, written in your voice.
Where it stops: One request. No nagging. -
06
License and insurance tracking
Licenses, certifications, and vehicle and liability insurance get tracked with reminders before anything lapses.
Where it stops: It tracks dates. Whether you're adequately covered is still a question for your insurance agent. -
07
The Monday numbers
Calls in, calls missed, jobs booked, estimates open, invoices unpaid. One short summary every week instead of digging through reports.
Where it stops: It reports. You decide.
Get a free AI review
for your trade business
One conversation about how your business actually runs, then a written plan: what's worth automating, what it would save, and what isn't worth doing yet. The review is free, and if nothing is worth building, I'll tell you.